Annual Maintenance Contracts
Outsourcing Services Agreement
Remote Support Services
• Supporting by phone
We supporting and helping our clients through phone calls to troubleshoot simple problems that don’t need on-site troubleshooting or scaling faced problems.
• Remote Access Support
We provide secure access to networks from remote locations other than the normal place of work. Generally, this will be from locations outside the customer’s site through wide area network (WAN), to provide support in solving problems in a secure way.
Hardware Replacement Services Agreement
On-site temporary hardware replacement service for the defective equipment to prevent the risk of the downtime. The product will be repaired and replaced.Repairing its defective components or replacing its defective components .
Incidents Agreement Contract
We provide this type of service that provides a wide variety of custom, packaged and cost-effective hardware support options to help meet your business requirements and give your IT staff time to focus on more strategic projects.
Consultancy Services Agreement
We provide consultancy services to help our customers determine a strategy most suitable to their industry and business environment. and design suitable hardware needed based on the business need and the cost of ownership.
An agreed visits
An agreed number of Weekly / Monthly visits
Per call visits
We offer our customers a range of advanced and elite services that are designed to construct and achieve their goals and expectations. We customize and tailor service delivery to fit customers’ business needs; from building the network infrastructure, providing a range of security, Voice and Enterprise computing services, to providing a range of current network services such as network assessment.Key World Technology is already familiar with dependent technologies, enabling these to become part of the ‘IT factory’ and freeing up the IT department to be the conduit between business requirements and technology deployment.Focusing on the business needs of our customers rather than the restrictions of previous Technology Towers enables us to transform how IT is delivered.Our professionals and project management teams will help you determine where you are, where you want to be, and how you can get there. They’ll then work with you to achieve your goals from strategy to procurement and deployment.
Our design services specify the new network infrastructure according to our best practices to address your requirements in terms of scalability, resiliency, load balancing and security. The migration to the new architecture is carefully planned and executed; thanks to advanced migration tools and methodologies. Seamless operationalization of the new Data Center is ensured through the deployment of the right scripts, portals and plugins to streamline operations and make sure the right KPI such as performance statistics, network and virtual machine consumption are available for an efficient monitoring. Smooth knowledge is transferred to your operational teams through advanced training and on-site engineer services.Making the Data Center network as dynamic and consumable as computer infrastructure through automated instantiation of network services Eliminating cumbersome configuration-driven processes for Data Center networking that are today’s norm. Separating and simplifying the definition of network service requirements and policies from the manner in which network services are established.
Seamless connectivity across any Data Center network infrastructure (Layer 2 through Layer 4) incorporating both virtualized and non-virtualized computing environments Scaling to meet the demands of thousands of tenants with unique application requirements, distinct security policies, and committed service levels
o Copper Cat 6 & Cat6A (10Gbs)
o Indoor/Outdoor Fiber Optic, point to point and GPON of passive optical networks
o Intelligent Patching, racks and all of the other passive network components
o Full range of Wired & Wireless Multi-Tier LAN solutions
o Traditional/Hybrid PBX
o IP Telephony
o Unified Communications & Mobility
o Contact Centers (Call Centers)
o Recording solutions
o Full range of routing solutions for the Enterprise
o WAN Acceleration.
o WAN Optimizer
o Load Balance
o Full range of analog or IP Cameras & accessories
o Recording & Video Intelligence Software
o Control & Monitoring room
o Firewall and UTM appliances
o Secure Gateways
o Web filtering
o VPN solutions
o Network Access Control
o We provide a full range and all-in-one Smart
Monitoring Solution with a cloud-based application
while this is a special new technology.
We have a professional team implemented
these solutions for our customers